Call Center System

Call Center System

Pdf documents opening as blank pages in Chrome browser
To resolve this issue please perform the following steps: For older Chrome versions; 1. From your browser window click on the Google Chrome Menu button...
Thu, 6 Aug, 2020 at 12:40 PM
Password Recovery and Reset
Here are the steps to necessary to reset your password in the Call Center Application: 1: From the home screen hover the mouse over the word login and t...
Fri, 16 Dec, 2016 at 12:20 PM
Re-enabling Google Chrome Dialog Pop-up Boxes
By default, Google Chrome browser gives end users the ability to prevent dialogue boxes from appearing by clicking the box labeled “Prevent this page from c...
Wed, 21 Dec, 2016 at 2:01 PM
Unable to print receipts - Chrome Pop-up Blocker
If print windows are no longer showing up in the RazorRez application suite, please ensure that Google Chrome is allowing pop-up print windows.   Here'...
Thu, 20 Apr, 2017 at 12:58 PM
AsReader Barcode Scanner Keyboard (Askey) Setup
1. After downloading and installing Askey from the app store, enable the custom keyboard by going to Settings > General > Keyboard > Key...
Tue, 25 Apr, 2017 at 12:57 PM
Confirmations - Updates & Creation
Confirmations should be updated as follows: 1). Main Menu > Customize > Documents & Templates > Email Templates 2). Select the "Confi...
Fri, 6 Oct, 2017 at 2:09 PM
Error - Failed to load PDF Document
If you receive the error "Failed to load PDF document"  please try the following steps: On your computer, open Chrome. At the top right, c...
Wed, 1 Nov, 2017 at 1:53 PM
System Module(s) missing or unavailable
On rare occasions, certain system modules may appear missing or no longer available. When this condition arises, the RazorRez Call Center Application ha...
Fri, 16 Oct, 2020 at 6:39 PM