Confirmations should be updated as follows:
1). Main Menu > Customize > Documents & Templates > Email Templates
2). Select the "Confirmation - Email Template" for system company "Maui Helicopters" and select edit from the grid action bar
3). Copy and past the existing "Body" field content into a text file for backup purposes.
4). Change content in "Body" field as needed.
5). IMPORTANT! Do not change any body content where fields include special symbols such as % or @
6). Send out a test confirmation in FT Reservations Correspondence module to your email address to ensure desired changed content
We recommend completing the above steps in the RazorRez TEST environment to ensure desired results, prior to implementing in the RazorRez production version.
If above steps are unsuccessful please let us know.
Thanks - RazorRez Support Team